TomoVision Ordering Policy

Placing an order
As soon as we receive an order from you, we will ship you a demo kit with a license dongle containing a 30 days license for the ordered modules, along with an invoice for the permanent licenses. When you receive the demo kit, and if you are satisfied with the product, you can send us the payment to purchase the permanent license. Upon receip of the payment, we will email you the permanent licenses. You then use the TomoVision_License program to write the permanent licenses to the license dongle (detailed instructions are include in the email).

Payment can be either by check, credit card, Paypal or bank transfer. If you pay by check, the payment should be either in $can on a Canadian bank if your invoice was in $can, or $us on a US bank.
If you whish to pay with a credit card, please let us know when you order. Our credit card transaction are handle by Paypal. We will generate and forward you a paypal invoice that you can pay with your credit card.

If you pay by bank transfer, please contact us to obtain our bank's information. Also note that TomoVision will absorb the portion of the wire transfer fee charged by its bank only. (see below)

Note: for shipping and tax purposes
TomoVison consider the demo kit we send you to be without any real value. This kit only contains a CD with the same programs as the ones on our web site, and a USB dongle that only contains 30 days demo licenses. If it is damaged or lost in transit, we will replace it at no cost. The actual product is the permanent module licenses that is sent to you by email.

Also, for US sales: The Parties hereto have expressly required that this Agreement conform to U.S. Treasury Regulation, Section 1.861-18, Classification of transactions involving computer programs (c), Transfers involving copyright rights and copyrighted articles, (3) Copyrighted article. The Term Applied to the Parties characterize a "shrink-wrap" license and applications under U.S. Treasury Regulation Section 1.861-18 (g) resulting in the transaction being classified as the sale of a copyrighted article generating rental income. The transferee does NOT receive the right to use the software product and the software upgrades as identified above for commercial exploitation as defined in U.S. Treasury Regulation, Section 1.861-18.

And finaly, for our US customers, TomoVision is a Canadian corporation with no presence in the USA. Upon request, we will send you a copy of our W-8ECI form.

The shipping charges do not include customs and taxes.

Note: Wire Transfer Fee Policy
TomoVision will absorb the portion of the wire transfer fee charged by its bank only. You must pay for all fees (from the originating bank and any intermediate banks) applied to the wire transfer before it arrives at our bank. The entire purchase price must arrive at our bank.

Beware of Hidden Wire Transfer Fees
International wire transfers typically involve a minimum of three banking institutions -- the originating bank, an intermediary bank, and a receiving bank. One fee is paid by you, our customer, to the orginating bank, and a free is paid by us (TomoVision, the vendor) to the receiving bank. These fees are unavoidable.

Typically, an intermediary bank in the destination county will deduct a third fee from the transfer amount that the customer requested, and the vendor (TomoVision) does not receive the full amount that you requested. This fee is avoidable if the originating bank selects and intermediary bank with which they have a "no fee" agreement.

When you arrange a wire transfer transaction with your bank, you must ask ahead of time if they have a "no fee" agreement with the intermediary bank in the receiving bank's country. If not, you need to make arrangements with another bank who can (or will) use a "no fee" intermediary bank.

If your bank cannot or will not use a "no fee" intermediary bank, and you cannot or will not make arrangements through an alternate bank, you must tell us BEFORE you arrange the wire transfer. We will add US$25 to the invoiced purchase price to cover the intermediary bank's fee. Under no circumstances will TomoVision absorb the intermediary bank's fee from the invoiced purchase price.
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